Delivery & return

We strive to make your rental a pleasant experience at all levels. A delivery and return service fee is included in your first payment, covering all transportation back and forth. See the specific delivery fees here. 

You will be contacted by our carrier within 2 working days to arrange the time of delivery. The furniture will be delivered to your preferred address and picked up when the rental period ends. 

 

The delivery time is usually within 7 workdays, but depending on where you live, you can experience a maximum of 14 workdays. 

You can cancel your subscription at any time; however, the first three months are binding. You always have one month's notice, if you wish to cancel your subscription. After the binding period of three months, the subscription automatically continues every month unless you cancel it manually.

 
To cancel your subscription, send an email to Customer Service at info@fritzhansen.com. Please remember to state your client number. You can find the client number on your invoice.

 

Once you cancel your subscription and the rental period ends, we pick up your furniture and restore them. You will be contacted 14 days before your rental period ends, to arrange a pick-up time that suits you. 

It is possible to buy your rental furniture at a reduced price after the rental period ends. If you choose to buy the furniture, your reduced price will be the full retail cost minus the fee for all rented months and the delivery & return service fee. 

If you want to purchase the furniture, please contact Customer Service at info@fritzhansen.com.